# Share
# Resolve recipient users for share (eTicket) and download links
The emails always send to a list of users. If no user exist for a recipient a share user will be created.
It's possible to send to email addresses and to existing contacts and users in 4ALLPORTAL.
The frontend only allows to choose existing contact(s) as recipients or to given email addresses.
Strategy to resolve recipient
search for user
use this user directly
search for contact
- send to user which is assigned to contact, if any
- else send to share user which will be created for the contact
search for email address
- send to user for the first contact with assigned user found by email address, if any
- else send to created share user for the first contact without assigned user found by email address, if any
- else send to existing user for the first user found by email address, if any - no contact will be created
- else send to new created share user. A contact for the share user will also be created